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Remote Trace and Erase SM

Remote Trace and Erase SM from RTP Computer Services is part of our Remote Repair, Monitoring and Managed Services package. Contact us by phone at 919-806-8845 or email at info@rtpcomputer.com.

If a lost or stolen laptop, desktop or server is connected to the internet, our server will be notified of the IP address allowing law enforcement to then track down the physical location of the internet connection.

If needed, a command can be automatically run on the computer when it connects to the internet. This command will start deleting the data on the hard drive(s). Real life testing on random computers with this command made the computers inoperable within 5 - 10 seconds.

Our remote monitoring, management and repair services can be provided to computers anywhere an internet connection is available. Our services are not limited to computers behind a company firewall. Road warriors, home users, office computers and servers all benefit.

RTP Computer Services can provide all of the services listed below. Most of the services can also be made available for a company’s IT staff to manage on their own.

• PC Inventory / Computer Audit - Complete computer inventory and software inventory. Scheduled LAN audits keeps reports up-to-date.
• PC Remote Control / Remote Support - Able to access computers remotely from anywhere. Secure and configurable. Access PCs behind firewalls and NAT without port mapping or infrastructure changes.
• Patch Management - Customizable patch management. Scheduled security patch scans, deployment and history. Scalable, secure, configurable and location independent.
• Windows and Network Event Monitoring / Alerts - Remotely monitored Windows system event log, application event log and security event log. Notification for hardware changes, software changes, policy violations, low disk space, unapproved network access, new devices on the LAN, etc.
• Software Deployment / Update - Complete software installations and software updates across the organization. Easier and more flexible than WSUS (Windows Server Update Services).
• Help Desk / Trouble Ticketing - Complete integrated trouble ticketing. User and administrator create/update. Policy based notification.
• Network Policy Enforcement - Monitor network usage by machine and by application. Define policies and limit network access to only corporate approved applications.
• Reports & Inventory - Comprehensive, customizable management and operational reports. Inventory of network devices and computer hardware / software. Export to HTML, Word or Excel.
• Maximum Security - Encrypted communication using 256-bit RC4 with rolling keys. No open ports. No plain-text data packets travel over the network. Nothing for attackers to exploit.
• Flexible Administration - Flexible setup of users, computer groups, permissions, policies and customization options without programming.
• Fast and Easy Deployment - Deploys quickly without downtime. Automatic discovery and deployment to all computers, local or remote.